FAQ

1

​How do I

place an order?

Go on Amazon by clicking the link and add the product to your basket, it's very easy!!

2

Payment

& Shipping

Our product is entirely fulfilled by Amazon, We make this choice to provide the best customer service to clients. 

3

Secure Ordering

& Payment Options

Amazon is the N°1 E-Commerce platform all around the world.

4

Returns

Refunds

Amazon Global Store Return Policy:

Items can be returned within 30 days of receipt of delivery using the Online Returns Center. Once the item is received at our fulfillment center, it takes 2 business days for the refund to be processed and 3-5 business days for the refund amount to show up in your account.

Your return label will require you to return the item at your own expense. Amazon will automatically refund up to $20 for return postage costs on receipt of the item. If your return postage costs exceed $20, you may contact our Customer Service Center to request a refund of the remaining postage cost. If you return a defective, damaged or incorrect item, you’ll be refunded the full postage cost, as well as your Import Fees Deposit, once your return is processed.

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